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  1. #11
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  2. #12
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  3. #13
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  4. #14
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
    Nov 2004
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  5. #15
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
    Nov 2004
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  6. #16
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
    Nov 2004
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    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  7. #17
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
    Nov 2004
    Location
    On a hill near a lake
    Posts
    9,352

    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  8. #18
    elliput's Avatar
    elliput is offline Diamond level (5000+ posts)
    Join Date
    Nov 2004
    Location
    On a hill near a lake
    Posts
    9,352

    Default RE: A petty gripe, but a question from it

    If you can recall the counter person's name, I suggest contacting the store manager to inform them that this person is unfamiliar with the deli stock and rude. Even though it is several days later, this person probably behaves in this same manner all the time.

    As for a script, I think you did quite well specifically pointing out the labels of the items you were interested in. I understand your desire to be non-aggressive, but sometimes people just need a bit of prodding to be reminded they are being a donkey.
    Erica
    DD 1/05
    DS 9/08

    Since one just does not simply walk into Mordor, I say we form a conga line and dance our way in.
    Excuse me, are you in a play​?

  9. #19
    psophia17 is offline Diamond level (5000+ posts)
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    Default RE: A petty gripe, but a question from it

    I don't have a script for you, I think you did the best you could under the circumstances, after all, you did end up with what you wanted, right?

    I second Erica's suggestion to contact the store manager. I used to work at a grocery store, and customer comments always got back to the employee. Hopefully she'll get the point, or she'll get fired and you won't have to deal with her again.
    Petra
    Mother of Two
    Owner of BaDumBums

  10. #20
    psophia17 is offline Diamond level (5000+ posts)
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    Default RE: A petty gripe, but a question from it

    I don't have a script for you, I think you did the best you could under the circumstances, after all, you did end up with what you wanted, right?

    I second Erica's suggestion to contact the store manager. I used to work at a grocery store, and customer comments always got back to the employee. Hopefully she'll get the point, or she'll get fired and you won't have to deal with her again.
    Petra
    Mother of Two
    Owner of BaDumBums

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