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HELP with our Safeguard Go please!
Hi,
We are having trouble with our Safeguard Go. I was hoping maybe someone else has had this same trouble, and can help.
The clips that adjust the harness height, just above the shoulders, will not tighten. They just slide up and down. I cannot figure out how to tighten them, and it seems really unsafe.
I must be doing something wrong.
Please help!
Gina
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