Quote Originally Posted by daniele_ut View Post
Perhaps contacting them directly to express your issues might get a better response.
I have - via phone & email. The responses were the same: suggestions that I was not properly changing them or some other things were occurring that I should monitor better. I think that after 2 yrs of changing their diapers - using Pampers Swaddlers and then Cruisers - I am pretty aware and know how to change my children's diapers.

They have pretty much given the same responses to any complaints along with an offer of coupons for our next purchase of Pampers Dry Max.