I have to say I'm very disappointed in Prince Lionheart's CS. I have been a big fan of their products and have recommended the Wheely Bugs to a lot of people. However, I emailed customer service about one of our Wheely Bugs coming apart. It took over ten days for a response and when I received it, it was a brusque, one line email saying only that there is a one year limited warranty. I understand the warranty but had hoped that the company would express more concern in a product that isn't performing up to standards. We have two Wheely Bugs and the fabric on one has flaked off in multiple places. I can no longer recommend these as an heirloom toy and I would hesitate to buy from PL again after the curt response.

I still really like the Wheely Bugs, but I just don't think they are worth the money if they don't hold up.