So sorry this happened to you and I do hope you are, at least, able to get a refund. I have never loved airbnbs, primarily because they feel like more responsibility for me as compared to a hotel and I tend to be more concerned I will somehow break something...had been thinking about trying some, as it is a way to get more room/rooms, but will likely still prefer hotels when possible. I do understand that what happened can happen in hotels as well, especially internationally.
lucky single mom to 20 yr old dd and 17 yr old ds through 2 very different adoption routes