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  1. #11
    georgiegirl is offline Red Diamond level (10,000+ posts)
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    Just spoke with the patient advocate. She was very nice and validated all of my concerns. They will open an investigation.


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    DD (3/06)
    DS1 (7/09)
    DS2 (8/13)

  2. #12
    jent's Avatar
    jent is offline Sapphire level (2000+ posts)
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    Quote Originally Posted by georgiegirl View Post
    Just spoke with the patient advocate. She was very nice and validated all of my concerns. They will open an investigation.


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    Glad to hear this update. Your experiences with his providers that he's seen in the following days (dentist, PCP) have highlighted all the things they missed during the ED visit. I hope the hospital takes action and learns from this experience. It's bad enough you guys went through this but they can learn and do better for the future. (I say this as a person in healthcare- we are always learning!).
    Jen, mom to "Little Miss Tiny" 4/07

  3. #13
    bisous is offline Red Diamond level (10,000+ posts)
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    Quote Originally Posted by georgiegirl View Post
    Just spoke with the patient advocate. She was very nice and validated all of my concerns. They will open an investigation.


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    Thank goodness!!

  4. #14
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    KpbS is offline Red Diamond level (10,000+ posts)
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    What you are describing would definitely traumatize my neurotypical (with some anxiety) kids. No question about it and even if they were not injured and in pain at the time, just the treatment from the hospital staff.

    Very sorry that you guys had to deal with that.
    K

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